Practice Manager - Wellington Central

Are you detailed focused and enjoy the day to day running of a dental practice? 

About the practice and the role:

• Very busy multi-chair practice
• Well established and well staffed 
• Full time on a rotating Monday - Sunday roster (guaranteed 30 hours minimum)
• Remuneration is based on experience
• Full training will be provided
• Centrally located
• This role involves the day-to-day running of the clinic, managing support staff, working closely with the Principal and other Practice Manager
• No need to do payroll, stock ordering, commission payments or contracts - these are handled by other staff
  • Job Description
  • Day-to-day running of the clinic
  • Business performance development and future expansion of the practice
  • Ensures accounts are managed accurately and efficiently, follow up on overdue accounts and late payments
  • Optimise patient satisfaction, provider time, and treatment room utilisation 
  • Protects patients, staff and business confidentiality of medical, personal, and financial information
  • Maintains operations by following policies and procedures, reporting any needed changes
  • Contributes to team effort by accomplishing daily, weekly, and monthly goals
  • Manages reception appointment scheduling, when required 
  • Manages patient recalls and reporting
  • Liaises with ACC and Ministry of Health for treatment carried under ACC or MOH
  • Training and supervision of administrative and clinical staff (DAs)
  • Updates staff records, performance management, developing employee rosters, and conducts regular staff meetings 
  • Oversees and supports digital, general and local area marketing and promotions, and monitors business growth and data analysis 
  • Interacts with patients and addressing any concerns or complaints
  • Organises patient records 
  • Works as a team to ensure the practice runs efficiently, effectively and meets objectives
  • Maintains facility and equipment in accordance with hygiene and safety regulations 
  • Liaises with Principal and implements his instructions
  • Active listener
  • Committed to a long term role
  • Can use Exact

About you:

• You're already in New Zealand
• You can hit the ground running
• Previous Practice Manager experience in a dental practice is essential
• You may be a dental assistant or dental receptionist ready to take the next step in your career
• Looking for a long term role
• Committed, strong work ethic, active listener
• Looking for your next challenge
• Excellent communication (written and verbal) and interpersonal skills
• Enjoys being part of a collaborative team
• Professional, approachable, friendly and keeps a cool head

General job description for a: Practice Manager